Silvercrest SUP 128 A1 Service Manual Page 31

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  • TROUBLESHOOTING
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SilverCrest graphics tablet SGT 10.6 A1
English - 29
Troubleshooting
Problem Possible cause Remedy
Red LED on the pen
lights up
The pen battery is run-
ning low
Replace the pen battery
(see below).
The status indicator
on the graphics tablet
flashes even if the pen is
held a few millimetres
above the active area or
makes contact with the
surface
No digital pen is detect-
ed: either the pen battery
is empty or the pen nib is
defective.
Replace the pen battery
and/or the pen nib (see
below).
No LED lights up on the
graphics tablet
No USB connection
Check the USB connec-
tion.
Remove and reinsert the
USB connector. You can
also try using a different
USB socket on your
computer.
No reaction on the
screen although the digi-
tal pen is detected by the
graphics tablet (can be
recognised by the fact
that the light on the
graphics tablet status
indicator
goes out as
soon as the pen makes
contact with the active
area)
Graphics tablet driver
installed either incorrectly
or not at all
Install the graphics tablet
driver (refer to the section
"Getting started", step 2).
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