Silvercrest SKD 1000 A3 User Manual download pdf (Page 27)

Cassette Digitizer SilverCrest SKD 1000 A1

Troubleshooting

You can solve most common problems yourself using the table below. If the

problem persists after checking the suggested solutions, please contact our

Service Hotline (see page 27). Do not attempt to repair the product yourself.

The cassette digitizer can’t be switched on

 Insert the batteries with the correct polarity.

 Replace the batteries.

 If you are using an optional mains adapter, connect the adapter firmly to the

DC input (1) of the device and to a properly-functioning power socket. Make

sure that the small round connector of the mains adapter has the correct

polarity ( ) and that the mains adapter outputs 3 V DC.

No sound

 Are you sure the inserted cassette contains recordings?

 Is the volume set to very low?

Problems when copying cassette content to a computer

 Please check that the USB cable is properly connected.

 Make sure that the USB cable is not damaged.

 Make sure that the correct recording console is configured in the AudioLava

software. Select "Options", then "Device Settings", and in "Recording Console"

select the "[MME] Microphone Array (USB PnP Audio)" option. Under Windows

XP this entry reads "MME (USB PnP Audio Device)".

 If the input level does not rise above –50 dB in the AudioLava recording (see

the level meters in the "Import" tab), either the cassette is empty, or you have

forgotten to start playback on the SilverCrest SKD 1000 A1, or the volume has

been turned right down on the device. You may also have inadvertently turned

the volume down in Windows for the recording device. Click on "Start", "Control

Panel", "Hardware and Sound", "Manage Audio Devices", and in the “Sound”

window which is then displayed open the "Recording" tab. Select the

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Silvercrest SKD 1000 A3 User Manual Page 27