Silvercrest MoBox 500 User Manual download pdf (Page 14)

English Silvercrest MoBox

Troubleshooting

The computer does not detect the Silvercrest MoBox.

The connector labelled “Data/Power” must as a minimum

be plugged into the computer. If the device fails to

respond, you must plug the second USB connector into

an available USB port of your computer too.

You may also try different USB ports.

Do not use any USB extension cords.

Installed applications do not execute on another

computer.

When installing any applications on an external hard disk,

this application will normally run on the computer where it

had originally been installed.

The Silvercrest MoBox makes a noise.

A low noise level is normal during operation.

Some data has disappeared from the Silvercrest MoBox.

If you have copied data, it is necessary to safely remove

the USB device from the operating system otherwise loss

of data may occur.

The data transmission is very slow.

Make sure that you are using a USB port that supports

standard 2.0. USB 1.1 ports offer a much slower data

transfer.

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Silvercrest MoBox 500 User Manual Page 14