Silvercrest SFN 1.5 A1 User Manual Page 106

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GPS Outdoor Computer SFN 1.5 A1
104 English
Troubleshooting
You can solve most common problems yourself using the following sections. If the problem persists
after checking the suggested solutions, please contact our Service Hotline (see page 107). Do not
attempt to repair the product yourself.
Cannot switch GPS device on.
Recharge the battery. See "Charging the battery" on page 79.
If you have connected the GPS device to a computer, it is in PC connection mode and it cannot
be operated using the buttons. Disconnect the device from the PC.
The GPS device does not respond.
If you have connected the GPS device to a computer, it is in PC connection mode and it cannot
be operated using the buttons. Disconnect the device from the PC.
If the GPS device is not connected to a PC and still does not respond, you can try to reset it. To
do this, hold the t button (7) and the on/o button (8) down at the same time. The device will
then start up with its factory settings: the menu language is English and all user-dened settings
are deleted. Only the routes you have recorded and the POIs you have saved are retained
after a reset.
The GPS device is not showing any data.
The GPS device needs to receive at least four GPS satellites to determine your current position
and track movements. You need to have a clear view of as much sky as possible. Narrow
roads, tall buildings made of reinforced concrete and factories, subways, tunnels, etc. impede
satellite reception. Change your location and try again.
The GPS device does not show the routes I have ridden.
First, you need to start route recording manually. See "Recording/riding a route" on page 93.
You have already saved a lot of waypoints or routes on the device and the memory is full. Free
up memory by going to Menu / Settings / Clear data and deleting any data you do not need,
or transfer the data on the device to your PC using the "Guider Application" software supplied
and then clear the data via the menu.
The "Guider Application" software does not show any maps or data.
Your PC needs to be connected to the Internet for the software to be able to load the maps
from Google Maps or Google Earth and show your route data.
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