Silvercrest SKD 1000 A3 User Manual download pdf (Page 28)

Cassette Digitizer SilverCrest SKD 1000 A3

26 English

Troubleshooting

You can solve most common problems yourself using the table below. If the problem persists

after checking the suggested solutions, please contact our Service Hotline (see page 28). Do not

attempt to repair the product yourself.

The cassette digitizer can’t be switched on

 Insert the batteries with the correct polarity.

 Replace the batteries.

 If you are using an optional mains adapter, connect the adapter firmly to the DC input (1) of

the device and to a properly-functioning power socket. Make sure that the small round

connector of the mains adapter has the correct polarity (

) and that the mains adapter

outputs 3 V DC.

No sound

 Are you sure the inserted cassette contains recordings?

 Is the volume set to very low?

Problems when copying cassette content to a computer

 Please check that the USB cable is properly connected.

 Make sure that the USB cable is not damaged.

 Make sure that the correct recording console is configured in the AudioLava software. On a

computer running Windows 8, select "Options", then "Device Settings", and in "Recording

Console" select the "[MME] Mikrofonarray (2-USB PnP Audio)" option. Under Windows 7

this entry reads "[MME] Mikrofonarray (USB PnP Audio De ".

 If the input level does not rise above –50 dB in the AudioLava recording (see the level

meters in the "Import" tab), either the cassette is empty, or you have forgotten to start

playback on the SilverCrest SKD 1000 A3, or the volume has been turned right down on

the device. You may also have inadvertently turned the volume down in Windows for the

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Silvercrest SKD 1000 A3 User Manual Page 28